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On one of our computers the error message Arcsoft Connect Daemon has stopped working offers two choices: either to check online for a solution or to close the program. In fact the solution is never found so the only option is to close.

Whatever choice, if then I go to Arcsoft in the services list it says it is running and is set to automatic start up. However it isn't running even though it says it is. (I can tell because the computer says there is no connection to a shared printer.) Here are the full error message details:

Problem signature:
  Problem Event Name:   APPCRASH
  Application Name: ACDaemon.exe
  Application Version:  1.1.0.49
  Application Timestamp:    4cc808ec
  Fault Module Name:    ACDaemon.exe
  Fault Module Version: 1.1.0.49
  Fault Module Timestamp:   4cc808ec
  Exception Code:   c0000005
  Exception Offset: 0001af76
  OS Version:   6.1.7601.2.1.0.768.3
  Locale ID:    2057
  Additional Information 1: e9e5
  Additional Information 2: e9e5e2773a3411d0bd2905e0d7d64672
  Additional Information 3: df38
  Additional Information 4: df38fdf8034d489b6aff8f342f09fcb5

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Any advice much appreciated. Does anyone know how to fix this?

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1 Answer 1

I installed a program called PhotoStudio 5.5. When I uninstalled it, this message came up as well. I located the exe file for this message here:

C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACService.exe

I deleted the file but found the message still came up when rebooting. Seeing how the program was removed, I saw no reason not to remove the whole folder (C:\Program Files (x86)\Common Files\ArcSoft) to the recycle bin.

This seems to have worked.

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