Super User is a question and answer site for computer enthusiasts and power users. Join them; it only takes a minute:

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

Retrieving the supply levels of my printer in the print queue application used to work fine but now I get an Information Not Available error. In the error logfile it says Unable to query ink levels.

Mac OS X Print Queue

Printer Model: Lexmark E323
Mac OS Version: 10.7.2 (11C74)

share|improve this question

I found this useful:

One common workaround at the time was to modify the PPD for the printer so that the SNMP calls were not made. This is done by adding the line "*cupsSNMPSupplies: False" to the printers ppd file located in the /etc/cups/ppd. Note that you will need administrative privileges to perform this workaround.

share|improve this answer
Very interesting thread. I have to take a look and see if it can resolve my issue. – Stefan Schmidt Jul 11 '12 at 23:15
A nice workaround. When using a network printer that threw "The printer may be out of toner" everytime I printed something and had the printer queue dock icon hopping around adding *cupsIPPSupplies: False to the end of the ppd files in /etc/cups/ppd stopped the annoyances. – Stefan Schmidt Jun 11 '13 at 14:56

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .