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My workplace has just upgraded all Outlook 2007 clients to 2010 (I think).

Unfortunately this has changed the way conversations work. I made productive use of the conversations view in the previous version, but now, conversations always collapses as soon as the focus is changed.

So I can no longer look at the screen to see which conversations have been responded to by whom (granted a little number updates the number of unread messages). Also when scrolling through with the keyboard it makes the messages dance around as conversations expand and collapse wildly!

I've searched on the net and most answers suggest that keeping conversations expanded is impossible in 2010. Does anyone know a workaround or plugin that would revert the apperiance back to Outlook 2007?

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migrated from Feb 15 '12 at 7:22

This question came from our site for professional and enthusiast programmers.

This isn't programming related in any way. – Filburt Feb 13 '12 at 14:08
Apologies - does it have to be programming related? – Paul Yeoman Feb 13 '12 at 14:16
If you want to ask on stackoverflow it has to be - I voted to move it to superuser. – Filburt Feb 13 '12 at 15:22
Ah, just had a look - Superuser looks more appropriate. Can I move this myself or is it best to just delete this and ask there? – Paul Yeoman Feb 14 '12 at 12:55

You can achieve this behavior by modifying your view settings.

In Outlook:

  • View Settings:
    • Group By: Conversation(ascending)
      • Sort items by: Conversation (ascending)
        • then by: Received (Descending)

Source: a comment in the discussion thread on

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