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After a successful upgrade to the latest firmware, my QNAP does boot and if I take out all drives, I can find it in finder. However it still shows the old firmware. I guess the update was not so successful.

Now what is the way to go to recover the unit. I believe a firmware recovery makes sense. However I cannot find in the net an information if the recovery will erase all my data.

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> my QNAP does boot and if I take out all drives, I can find it in finder – are you sure you didn't mean to say: "my QNAP does not boot and if I take out all drives, I can Not find it in finder"? What exactly is happening? –  slhck Feb 22 '12 at 12:09
    
I don't know the answer to your question, but i advise you to post your question on the QNAP support forum. The people there can tell you exactly what to do in case of specific update problems. Also it would be useful to provide more information: - QNAP model number - Old firmware version, and firmware version you upgraded to - Were the drives configured as a RAID 2/3/4/5/etc? - What information/errors are shown in "System Administration → System Logs" ? –  Daps0l Feb 22 '12 at 12:53

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