Take the 2-minute tour ×
Super User is a question and answer site for computer enthusiasts and power users. It's 100% free, no registration required.

How do I explicitly open the separate Internet Options for the 64bit and 32bit versions of Internet Explorer, without running Internet Explorer itself? A customer's 32 bit version of IE is crashing on launch, likely due to a bad plugin; but when I open Internet Options from the Control Panel, I appear to be getting the options for the 64 bit version of IE.

share|improve this question
add comment

1 Answer 1

up vote 3 down vote accepted

Try the command "C:\Program Files(x86)\Internet Explorer\iexplore.exe" -extoff to run it in safe mode. (or wherever the .exe is located on the machine). If it is an addon or an extension that is causing the problem then IE should start.

Depending on the version you have you can go to tools >> manage add-ons to examine your plugins.

For 64 bit you would access it by using the command

"C:\Program Files\Internet Explorer\iexplore.exe" -extoff

If you know what plugin is bad you can find the install location and/or registry entry by right clicking the plugin under the manage add ons screen and choosing more information.

You could then try and remove it manually.

share|improve this answer
    
Thank you very much, this worked perfectly. I still think there must be a way to open a particular 'Internet Options' dialog, but this workaround was quite sufficient for to help the customer. –  Myrddin Emrys Feb 28 '12 at 18:24
    
Not a problem. If you do find a way to do it with the Internet Options Dialog please share your answer. –  sealz Feb 28 '12 at 18:27
add comment

Your Answer

 
discard

By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.