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When trying to start the Remote Access Connection Manager service, I always get an error message saying:

Error 1068: The dependency service or group failed to start.

I configured and included all dependencies listed here, but Remote Access Connection still won't start. Instead, other dependencies that are running as automatic start up.

I'm using Windows 7 64-bit.

Below is a screenshot of the error message:

enter image description here

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Go to this list answers.microsoft.com/en-us/windows/forum/windows_7-performance/… Manually start the services they show there, and tell the results of doing that. Some services will start , then stop again, that is normal. Also just for good measure an older one, make sure that the "windows event log" serv also functioning. What are you trying to "connect" exactly (the service type or any info)? What is your "windows update status"? then go into device manager and check the net stuff in devices. –  Psycogeek Mar 5 '12 at 19:23

4 Answers 4

Well I went through a lot of posts and I finally figured out that I had, last week, disabled Windows Event Log service. Turn that on and Joy to my World. That was the cause for all my grief. Hope this helps.

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Here is the best fix:

  1. Used msconfig to switch to safe mode boot
  2. Booted to safe mode
  3. Ran cmd.exe as an administrator
  4. Typed "cd C:\Windows\System32\LogFiles\WMI"
  5. Typed "rename RtBackup RtBackup2"
  6. Used msconfig to switch to normal boot mode
  7. Reboot and found event viewer working
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I bet you can't open the Event Viewer in Administrative Tools too. I found out that Windows Event Log was disabled.

So in case to solve all this, go to

  1. Control Panel → Administrative Tools → Services → Windows Event Log
  2. Right-click "Properties → Startup type" if disabled, turn it on to automatic

Enabling this unblocks the opportunity to Enable/start the Remote Access Connection Manager and Remote Access Auto Connection Manager.

It worked for me.

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Follow these instructions:

  1. Go to Start → Run → services.msc to open the Services control panel.
  2. For each of the following services, right-click on it, select Properties and set startup type to Manual or Automatic to enable the service:
    • Remote Access Auto Connection Manager
    • Remote Access Connection Manager
    • Telephony
    • Windows Remote Management (WS-Management)
    • TCP/IP NetBIOS Helper

That should fix the problem.

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