Super User is a question and answer site for computer enthusiasts and power users. Join them; it only takes a minute:

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

I'm a software engineer, but everyone I know thinks I have the ability to fix any computer problem, so, a friend gave me their Compaq CQ62-231NR laptop, which won't boot up. He bought it used from someone else, so has no warranty, etc., but the machine is barely used - it's obviously close to brand new.

When booting, or testing the hard drive in the BIOS, it throws an error.

I've tried booting from a Windows 7 boot CD made on another machine. This gets me a little further. It shows the Microsoft Corporation/green progress bar screen for a few minutes, then goes black for a few minutes, then I see the white Windows arrow cursor, and it just sits like that forever - I let it sit for a couple days like that with no change.

Any suggestion on how to get this thing running again?

share|improve this question

migrated from Mar 6 '12 at 2:25

This question came from our site for system and network administrators.

Press F8 while rebooting it and select "Last Known Good Configuration" from the menu. – joeqwerty Mar 6 '12 at 1:58
F8 does nothing for me – Eric Belair Mar 6 '12 at 2:09
Are you SURE there's no warranty? Sounds like a RAM issue, best guess. – Chris S Mar 6 '12 at 2:23
Memory Test passes when it's run in the BIOS. – Eric Belair Mar 6 '12 at 16:56
@EricBelair Please edit you question to include the full and exact error message on boot. – Moab Mar 7 '12 at 4:47

You must log in to answer this question.

Browse other questions tagged .