Super User is a question and answer site for computer enthusiasts and power users. It's 100% free, no registration required.

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

My MacBook pro shut down due to low battery while I was using outlook for Mac 2011. When I recharged and rebooted all the "on my computer" folders disappeared. I have time machine back ups but do not know how to find and restore the lost folders.

share|improve this question

If I remember right, Outlook stores the files in:

~/Documents/Microsoft User Data/Office 2011 Identities/Main Identity/Database ~/Documents/Microsoft User Data/Office 2011 Identities/Main Identity/Data Records

If you want to restore from your Time Machine backup, the best way I find is:

First rename Microsoft User Data to Microsoft User Data.old in your Documents folder.(You always want a backup in case something goes wrong)

Then navigate to:

YOUR TIME MACHINE HDD/Backups.backupdb/YOUR COMPUTER NAME/Latest/Macintosh HD/Users/Username/Documents/ and drag the Microsoft User Data folder to the same location on your computer's HDD. (you can replace Latest with an earlier dated folder if needed.)

Reopen Outlook and see if everything is there.

You could also use the Time Machine interface to do this but I find it clunky. I always like to restore single files using the steps above.

share|improve this answer

Your Answer


By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.