Take the 2-minute tour ×
Super User is a question and answer site for computer enthusiasts and power users. It's 100% free, no registration required.

I have an office machine that's running a full OEM Windows 7 Professional x64, and I've been handed a full retail Windows 7 Ultimate x64 DVD and key to upgrade the machine with. I had assumed that Microsoft would facilitate this process, instead I got the following error when I run setup.exe and clicked "Install Now":

Error: 80070005 - Windows was unable to create a required installation folder

I followed the instructions at: http://support.microsoft.com/kb/968003

This is all being done a BootCamped Mac.

But now I'm wondering if I've made a mistake by doing so.

Can anyone help?

share|improve this question
    
What other issues are you having? Or is it 'just' refusing to upgrade? –  Journeyman Geek Mar 7 '12 at 13:08
    
@JourneymanGeek It's "just" refusing to upgrade. It's essential that it does upgrade. –  Django Reinhardt Mar 7 '12 at 13:08
add comment

migrated from serverfault.com Mar 7 '12 at 13:06

This question came from our site for professional system and network administrators.

1 Answer

up vote 2 down vote accepted

Apparently Apple is to blame (as usual). You're supposed to have to install the following utility to unmount the Apple partition while you upgrade.

http://support.apple.com/kb/TS3172

share|improve this answer
    
Are you running a support version of BootCamp and OS X? –  Ramhound Mar 7 '12 at 15:42
1  
Nice catch - this worked perfectly. I was experiencing the same issue while installing Win8 to a new partition, but this corrected the problem. –  David Lively Jul 5 '12 at 19:12
1  
Worked for me! Required a restart then I could install. –  Nathan Moinvaziri Aug 18 '12 at 1:31
add comment

Your Answer

 
discard

By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.