I'm having problems with a Toshiba Satellite L745 which came preinstalled with Windows 7 (According to the product key label on the bottom Home Premium QA).
Basically it is freezing whenever updates run and sometimes when they don't. System recovery doesn't seem to be helping and I'm hoping to go nuclear and just reinstall windows.
But there's no disk because windows came preinstalled. I've also read online that a lot of times preinstalled windows will have a recovery partition that you can access by holding down Alt+F10 but this doesn't seem to be working. What is my next step?