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The onboard video works so that i can explore the problem, but so far, i can't find the video card in the device manager, and i don't have any options for the PCI-E or the GPU, in the BIOS unless im missing something.

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Pick one of these:

  • You didn't insert the card correctly.
  • You didn't attach all required power cords to the card.
  • Your card is defective.
  • Your mainboard is defective.
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everything is brand new. the computer is on and working so that can't be defective, as for the cable that attaches to the video card, i have a 6 pin, 2 pin connector attached but the video card is only 6 pins so the 2pin is just hanging there – an1m473dph33r Mar 10 '12 at 16:11
@an1m473dph33r Does your GPU run ? you know the fans – HackToHell Mar 10 '12 at 16:16
yes the fans are on – an1m473dph33r Mar 10 '12 at 16:23
i just finally was able to get the driver disk to open and install the drivers,but when the tower came back on it, said cannot find ASUS graphics card – an1m473dph33r Mar 10 '12 at 16:24
any suggestions? – an1m473dph33r Mar 10 '12 at 16:43

Some mainboards (with integrate graphic) have option to enable or disable graphic card in BIOS. Have you try looking into it? Or maybe you have to disable the onboard graphic for external graphic to works.

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none of these suggestions has helped. My video card still isn't working. I'm pretty sure the power is hooked up correctly, the fan is blowing when the computer is on, but it still is not telling me ytheres any other GPU device besides the onboard video. – an1m473dph33r Mar 10 '12 at 23:12

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