I must admit that I feel rather foolish having to ask this.
I recently switched ISPs, and the new one gave us a Ubee DVW3201B as our home gateway. I want to change the Administrator username/password from the defaults, but I've been having some difficulty.
Every time, after I save the new username and password, I'm prompted to re-authenticate to the administration interface. It fails no matter what I try. I've tried using:
- New username / New password
- Default username / New password
- Default username / Default password
None of the above works. This has happened twice now, with my only recourse after failure being to do a reset to factory defaults (press and hold the hard reset button for 10 seconds).
Is there something I'm missing?