I had to reinstall windows and all programs to my Gateway desktop. I have Windows XP and use IE. I can't get the Belkin wireless program to upload. It says it is, but will not produce a link in my Internet connections. It will not allow my to sign in or complete process of adding this program to my computer. It worked just fine before I reinstalled Windows and factory settings. What could be stopping it??
closed as not a real question by techie007, RedGrittyBrick, Raystafarian, Kyle, Diogo Mar 27 '12 at 16:47
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No router requires software on a connected computer in order to function. Any software that accompanies a router is only there to make changing the router settings easier.
You are using XP. So... click the Start button, click Run, type CMD in the box and hit ENTER. Then, from the little DOS window that opens, type IPCONFIG and hit enter. You will see some information... the last piece should be DEFAULT GATEWAY. This has nothing to do with the fact that you have a Gateway computer. See those numbers after DEFAULT GATEWAY? Probably 192.168.2.1 or something similar? That is the IP address of your router. If you open up IE and you type in the address bar...
http:// -default gateway-
... and by -default gateway- I mean those numbers you saw listed for your default gateway. So, you would type something like this...
... and hit enter. This would bring you to the Belkin Wireless Router Setup Utility.
Now... part of the problem here with your question, is your usage of the word UPLOAD. I don't think it means what you think it means. UPLOAD means to send information away from your computer, up to a server or the internet in general. DOWNLOAD means to receive information to your computer, from a server or the internet in general. So, from what you are saying, you can connect to the internet just fine with the router, and you can download information off the internet just fine, but whenever you attempt to UPLOAD anything (sending an email, making a post here, asking questions, chatting, etc) it fails. So, we need to determine what you ACTUALLY mean when you say Upload.
What I think you mean, is that whenever you put in the CD that came with the router, the software fails to install properly. You are still getting online and you can upload and download just fine... but your router is not listed as an Internet Gateway in "Network Connections" like it was before you reinstalled Windows.
The problem could be that you have not updated Windows completely since you reinstalled it. But honestly, since I have already shown you how to log into your router without the special Belkin software, AND it functions just fine without the software, there is no need to even bother with it any more.