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I'm looking for a secure, private IM service or use at work, very much like TeamTalk or Bopup, but I also need a web-based interface as well as apps on both iOS and Android mobile devices. TeamTalk only has a Windows and Mac client.

Private chat, group chat, offline messaging and conversation history logging are the primary features I'm looking for, but TeamTalk goes beyond and also offers file transfer, screen sharing and capture. Those would be nice features to have.

I'm not completely convinced about Jabber, but I'm willing to give it a chance.

Since we're using for work, it doesn't need to be free, but we're a small team, so the price should be reasonable!

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closed as off topic by Dave M, random Apr 11 '12 at 1:47

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2 Answers 2

up vote 5 down vote accepted

There are a lot of enterprise/corporate instant messaging solutions out there. Typically what's best for your organization depends on what you need it to integrate with.

The big ones that I know of include:

  • Microsoft Lync (formerly Office Communicator), but the only platforms supported are Windows and OS X & iOS.
  • HipChat (recently acquired by Atlassian), which works with Windows, OS X, Linux, Android, and iOS. (Though it supposedly uses Adobe AIR, which has been discontinued for Linux.)
  • Blackboard Collaborate, which is obviously targeted at academic institutions rather than businesses, and in my experience Blackboard's software is terribly designed and overpriced.
  • BigAnt IM, an office messenger that only supports Windows, Mac, and BlackBerry
  • Nokia Ovi Chat/Yahoo! Messenger - Nokia's Ovi Suite has a set of collaboration tools including mail and chat. However, in 2010 they started migrating their mail and chat/IM services to Yahoo!'s services.
  • IBM/Lotus SameTime is IBM's unified communications suite, which includes corporate instant messaging as well as VoIP, mobile communication, web conferencing, and other collaboration tools.
  • Cisco WebEx is basically the same thing by Cisco
  • Novell GroupWise is somewhat similar, but is positioned more like a personal productivity suite (calendar, organizer, messenger, task management, mobile access, contact management, etc.)

Personally, I'd just set up a Jabber/XMPP server and get it done with. If you want to incorporate other enterprise groupware tools, you can always do that since XMPP is well supported by lots of IM clients.

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HipChat <3 <3 <3 –  aalaap Apr 5 '12 at 12:57

What we use for IM is Google Apps (http://www.google.com/apps/intl/en/business/index.html) it will offer you a version of Google Talk with your own domain so you can keep those contacts separated for your personal contacts.

  • The GMail interface of google apps allows you to also use the Chat feature from the web
  • There are plenty of choices for other Talk clients either on Desktop and Phones so you are not limited. (Google's talk platform is based on Jabber so any jabber client will work)
  • Also you have my other services: Google Docs, Calendar, etc.
  • You can enable many other applications on your domain, search the Google Marketplace.
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I had suggested Google Apps, but it's not something that works for us from an administration point of view. That's one of the reasons the company email is also using Microsoft Exchange and not Google Apps Mail. –  aalaap Apr 5 '12 at 11:29
    
@aalaap: What administrative requirements do it and Gmail not meet? –  Lèse majesté Apr 5 '12 at 11:33
    
@aalaap: If you're already using Exchange (and, presumably, Outlook), Lync ought to be a slam dunk. –  afrazier Apr 5 '12 at 12:50

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