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I can't create a folder in the video folder or see the files I saved on a system running Windows 7 Ultimate 32bit. I can see the files in the root location of the folder by going to the folder from My Computer. I can also create and find files when I go to the folder:

My Computer > C > Users > User > Documents > Downloads > Video

My video folder location is C:\Users\User\Documents\Downloads\Video.

I actually didn't see the New folder option while trying to create a folder. But if I go to the Video folder and "open folder location" from the main folder I am able to create folders and can find my files.

I tried:

  • deleting the video folder from the download folder
  • creating a new folder in the the same location and stored files

I can see the files in both locations but when I rename the folder to "Video" I can't see files or get the option to create "New Folder".

Please See the Both the Folders Print Scr

Folders after renaming

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You have not told what error you getting at the time of creating the new folder. – avirk Apr 7 '12 at 14:56
Please add the screen shot of the menu when you not getting the option of create new folder with the location. – avirk Apr 9 '12 at 9:00
Avirk, As I mentioned If i delete the video folder and creates a new folder in the name of Video1 then it shows all files and options. As I renames the folder to Video I can't see the files not gets the New Folder Create option. – tiki Apr 9 '12 at 14:46
Though it is not a problem. As i can see the files and can create folder by renaming the Folder VIDEO to VIDEO1. But as being a System admin i can't stop thinking that how this can be possible. A Folder works well till renaming to VIDEO, as it is renamed it stops showing files and stop showing New Folder Creating option. – tiki Apr 9 '12 at 14:58
As I can see they both are different locations. But if you getting this problem try to repair the windows at least once or try to restore first. – avirk Apr 9 '12 at 15:01

Please do a check of the permissions, as shown in the image below:

Security settings


I think this might solve your trouble:

  • Open the Group Policy Management Console. Right-click the Group Policy object (GPO) that should contain the new preference item, and then click Edit.
  • In the console tree under User Configuration, expand the Preferences folder, and then expand the Control Panel Settings folder.
  • Right-click the Folder Options node, point to New, and select Folder Options (Windows Vista and later).
  • In the New Folder Options Properties dialog box, enter folder options settings for Group Policy to configure. (For more information, see Enable and Disable Settings in a Preference Item.)
  • Click the Common tab, configure any options, and then type your comments in the Description box. (For more information, see Configure Common Options.)
  • Click OK. The new preference item appears in the details pane.

As read on Microsoft technet

P.S.: Group Policy Manager: Type gpedit.msc in "Run..." window.

share|improve this answer
Please elaborate it if you want to help him. – avirk Apr 9 '12 at 9:01
hjpotter I am the owner of the folder. As I mentioned being a System Admin I tried all the process that can be followed. But I Am facing this problem 1st time and never seen such type of problem. – tiki Apr 9 '12 at 14:43
@tiki Please check the edited answer and inform. :) – hjpotter92 Apr 9 '12 at 15:59
Sorry to say potter but I don't have the Group Policy Management. – tiki Apr 9 '12 at 19:41
up vote 0 down vote accepted

After uninstalling and Reinstalling the Internet Download Manager the Problem Resolved..Thanks all for your valuable suggestions...

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