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I have a user with Mozilla Thunderbird and we just put in a GMail account into his configuration (to add to what was already there).

He now has duplicate "folders" in his Inbox despite having only one account with that name. How do I fix this?

I found this question but he doesn't have disappearing emails, just duplicate accounts.

I'll try rebuilding the index (recommended in that question) but I don't know if that will help.

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The user "corrected" this by deleting his old account that he no longer needed (he only had two). I suspect an index rebuild would have done the same thing. Can anyone confirm? –  Mei Apr 13 '12 at 15:56
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I should note that the "old" account was not duplicated; just the new one - and only in the Inbox. Upon deleting the old account, everything was good again. –  Mei Apr 13 '12 at 17:03

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