Super User is a question and answer site for computer enthusiasts and power users. Join them; it only takes a minute:

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

The escape key on my work notebook (with Windows XP SP3) stopped working some days ago.

It is not a hardware problem, because:

  • It happens both with the internal keyboard and an external USB keyboard
  • It magically works if I use the Remote Desktop client and connect to another computer.

I tried this keyboard key test software: link.

Every key works (i.e. it becomes green when pressed) except for the Esc key.
The only way to make it green is to press Shift + Esc. When I press this key combination, both the Esc key and the Shift key become green.

I've read about problems with Esc key and Photoshop or Catalyst Control Center (CCC). I never installed Photoshop. I have CCC, but even terminating CCC.exe via Task Manager, the Esc key doesn't work (and in the past I had CCC for a long time and the Esc key was working correctly).

I think there's something to fix inside the Windows registry... How do I fix this problem?

share|improve this question
up vote 2 down vote accepted

I finally found the cause to my problem.
The Esc key was intercepted by QZoom (link).
I changed the shortcut keys and now my Esc key works again. :)

share|improve this answer

You should check with Autoruns if there is some strange application active. Plus, try to disable from start CCC to see if that makes the problem or not.

share|improve this answer

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .