Take the 2-minute tour ×
Super User is a question and answer site for computer enthusiasts and power users. It's 100% free, no registration required.

My laptop is about 2.5 years old. Now I am starting to see red dots on certain shades of colour (mainly dark colours, blues and blacks), and it is not limited to certain pixels, because when you move a window around, the red dots move with it, staying on the certain shades of colour.

Is this a problem with the LCD screen, or is it the GPU? Is there a way to determine this?

It is clearly not a driver issue, because it happens in Linux and Windows, and my Windows setup has not changed prior to the issue starting.

share|improve this question

migrated from serverfault.com Apr 24 '12 at 6:03

This question came from our site for professional system and network administrators.

add comment

5 Answers

up vote 3 down vote accepted
  1. The GPU overheats (dust and/or fan problem and/or faulty component) or

  2. The balls on the GPU are unstable due to lead free solder (expand when hot and cool down when PC turned off – thus when cold the problem hits you in the face but when heated up sometimes not so bad)

Usually, it's 2). Unless you are competent enough to reball (basically heat up each point/ball to reflow the solder) better replace the graphics card / GPU.

share|improve this answer
2  
Try cooking the latptop in the oven. Seriously! No joke. –  Synetech Jun 4 '12 at 21:13
add comment

Sadly, this sounds like bump underfill cracking on the GPU. It will get worse and worse and eventually it will destroy the machine. There is one way to prove it conclusively -- does the problem tend to get worse when the laptop is cold and get less serious as the laptop warms up? (Or did it start out that way?) If so, it's definitely bump underfill cracking.

As the GPU heats up and cools, the components that join the GPU die to the motherboard expand and contract at different rates, creating stresses on the connections between the GPU and the motherboard. Eventually, the material starts to crack, leading to intermittent connections. At least at first, the problem tends to be worse when the laptop is cool because as it heats up, the expansion tends to force the bumps into better contact with the underfill.

It's very unlikely to be an issue in the display because the red dots move with the windows.

share|improve this answer
1  
+1 your answer seems to me like a prophesy of an apocalyptic ending... :P –  Vineet Menon Apr 24 '12 at 6:21
    
Sounds like a reasonable theory, and I will accept if no-one else blows it out the water ;-) To answer your question, it does not seem to change depending on the heat of the laptop. In fact, I cannot say that it has become worse, it just appeared and seems quite consistent. I was wondering: could this have been caused by overheating in the first place? –  mydoghasworms Apr 24 '12 at 9:13
add comment

For me it was only a bad connection between the monitor cable and graphics card.

share|improve this answer
add comment

I've just had an identical problem. It has been solved by fixing (adjusting/reconnecting) the monitor cable to the graphics card, as suggested above.

share|improve this answer
add comment

I'm going to call false on the GPU.

It turned out to be the cable like the other guys said.

I had an HDMI cable that was bad!

share|improve this answer
add comment

Your Answer

 
discard

By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.