Ok I've been on google 4 hours now and here is where I am: Windows 7 machine worked perfectly last night, this morning it can't reach the login in screen normally or in safe mode. In normal: it reaches login screen stage fast, but then hangs at the dreaded black screen with a cursor and does not resolve (waited over an hour hoping). In safe mode: it manages to to give me the blue background but not the login area.
Windows 7 was pre-installed (no discs) and attempts to access System Repair and even try to run a start-up repair are a dead end: I can F8, select "repair system", but I can not go beyond that because it requires an admin password. I have used biometric (fingerprint) login for years and do not remember the admin password and there is no 2nd admin account -yeah I know better, but here I am -.
Is there a work around to run a restore points? I'm hoping my problem is that simple or at least that is a good place to start.