I'm fixing a friend's computer (windows XP), and there's an interesting issue. I hooked up the hard drive to a usb hookup and the document folders have vanished. "My Videos", "My Pictures", and "My Music" are all gone, and she says those are what she wanted.
The physical drive has nothing on it, is the problem. "My Documents" is still there, but it is empty (and she said that isn't true).
I'm currently using recuva to scan over it, but I have never really had to do this kind of data recover from a potentially damaged drive.
In which manner should I go about this in this particular situation, and also in general if there is hdd damage and I need to recover it?