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I'm running a PC with Vista. My iPhone 4 when connected to the computer with a USB socket appears under 'Computer' in Windows Explorer.

I have another iPhone of the same model which doesn't appear as a portable device. How can I access this phone on my computer?

I have already tried:

  • Disabling, and re-enabling the Apple Mobile Device USB Driver
  • Unplugging and plugging back the phone
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1 Answer 1

up vote 1 down vote accepted

I had to unlock the phone and enter the passcode for the device to appear. I only noticed this when I opened iTunes and it asked me to enter a passcode.

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Also, if your camera roll is empty, it won't appear in Windows Explorer –  pratnala Apr 8 '13 at 2:49

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