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We use UltraVNC for remote-accessing other XP PC's on our company’s internal network.

We have a problem where frequently if an internal user uses UltraVNC to connect to another internal PC, when he types in a number, he gets the associated character instead. For example if he types a 1, he gets ! instead and if he types 2, he gets @.

Why does this occur and what can I do to prevent it?

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1 Answer

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Sounds like a Shift key is stuck somewhere--the easiest way to verify is to see if the keyboard behaves normally when you hold down your Shift while connected remotely.

One way to solve this on Windows is to use StickyKeys on the remote computer to "stick" the remote Shift key (which will result in the desired behavior: 1 will input the number 1, etc.).

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the shift keys, are not the problem. this problem has been going on for a long time on multiple PC's and is not manifested when I use logmein. it just manifests when I use UVNC. Please advise – Nathaniel_613 May 8 '12 at 13:55
If that's not the fix then I'm out of ideas--good luck with the problem! Have you tried posting to the UltraVNC mailing list or hopping on IRC? If you solve the problem there, please self-answer this question with the solution you found so other people can benefit from it as well. – Alex Hirzel May 8 '12 at 13:58
I truly appreciate your advice – Nathaniel_613 May 8 '12 at 17:45

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