I need to be able to access a bunch of desktops/laptops on a company network for remote management like being able to push updates, fix issues, offer support all on a 24/7 basis.
Are there ways to also work from the background like linux and ssh? What is going to be a good way to achieve this? Are there some tools which would be better for this? Are there any security risks involved? Do I need to setup any special firewall rules on the local computer/hardware firewall?