The machine is Windows XP SP3, and according to them, the machine was reset (appears factory reset) after dealing with their ISP to upgrade their router. The represenitive connected and did something (I am unaware what).
However, I found the files, they are in
%systemdrive%/Documents and Settings/Administrator.
The only problem is that the computer loads
%systemdrive/Documents and Settings/All Users, and I am unsure how to get it to link to the correct files again.
The user only has an Administrator account, so how would I go about telling the OS to link to the files correctly?
Also I need it to link correctly to the Outlook 2007 files, so that all the emails can be seen; right now it tries to set up again.