1

I've been using and old version of TweetDeck for ages, and just noticed that Twitter has taken over TweetDeck.

So I installed the latest version. When I try to login, I get the following error message:

Unable to connect. Please check your network.

The old TweetDeck continues to work perfectly.

Why am I getting this message with the new TweetDeck?

5
  • is it giving any other information which could help us for debugging your issue .
    – Raja G
    Jun 8, 2012 at 10:09
  • That is all I am getting once I have typed in my username ans password. Jun 8, 2012 at 11:18
  • but we need info ,whats actually causing the problem . we need some info .
    – Raja G
    Jun 8, 2012 at 12:39
  • Well, after installing TweetDeck, I try to login, and I get the above error message. It is as simple as that. I don't know where to get more info from. The old TweetDeck works perfectly. I have updated flash, and air, and reinstalled TweetDeck, and I get the same problem. Jun 8, 2012 at 20:08
  • 1
    For more info on troubleshooting the new TweetDeck: support.twitter.com/articles/20169869#
    – user144646
    Jul 7, 2012 at 21:16

2 Answers 2

-1

You're not missing much. The new Twitterfied Tweetdeck is almost comically bad. I'd recommend either sticking with 0.38.2 (the last Adobe AIR version) or finding a new client.

1
  • How is this the answer?
    – AeroCross
    Nov 13, 2012 at 11:52
7

It's horrible, but this is the solution :

  1. Close Tweetdeck
  2. Open Internet Explorer
  3. Go to https://api.tweetdeck.com
  4. Close IE
  5. Start Tweetdeck
  6. Log on.
3
  • This worked perfectly thank you, I don't see why the other answer was accepted when it isn't really a solution to the problem, just a suggestion.
    – RobFos
    Nov 4, 2012 at 8:26
  • See this blog for some background on why there's a problem and how the solution works (The page is mainly in Italian, but look at the blue box with a reply from Twitter Support which is in English).
    – user170057
    Nov 4, 2012 at 13:42
  • IE works for me, Chrome still gets the error. What a gong show.
    – tbone
    Apr 20, 2016 at 21:48

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