Take the 2-minute tour ×
Super User is a question and answer site for computer enthusiasts and power users. It's 100% free, no registration required.

I have a problem with my outlook. in this my mails are getting deleted after 3 months. I am not able to get back those if i required. by this i am loosing some important emails in outlook. How can i get back those mails.

thank you.

share|improve this question

1 Answer 1

Outlook has a function called 'auto archive'. You can use this to move 3 month old mails to an archive folder before they are deleted.

If this is already turned on and the archive folder is not connected in your list of mailboxes then this might also be what is causing your mails to go missing. In which case it will be easily rectified on most outlooks installas via 'file' 'open' outlook datafile' (browse to file). Iutlook 2012 seems to lack this option and forces you do to the same thing via the control panel.

share|improve this answer
    
I tried as per your sugession. But the file is containing empty. No mails are archived. :( –  mdhar9e Jun 14 '12 at 13:24
    
@mdhar9e - They were not deleted. They were archived. Now if the archive file was deleted that is a seperate story. If you cannot find the archive file it means the emails are likely lost. I would suggest you request IT support at your company and ask how to prevent this from happening in the future. –  Ramhound Jun 14 '12 at 13:46
1  
Nods. if this in a company then ask your IT support. They may have a setting where they move old mail from the exchange server. There are performance and storage reasons to do this. If not I assume default outlook settings. I have no outlook next to me (at home atm), but I remember the 3 months as the default archive time in outlook 2003 and outlook 2007. –  Hennes Jun 14 '12 at 15:59

Your Answer

 
discard

By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.