I am trying to install the HP Deskjet AIO (non-network) driver on my machine, which is running the 64-bit version of Windows 7.
Before installing it, Windows detected my printer just fine... But I wanted to use the HP scanning application, because tt allows me to scan several photos at once.
I ran the
DJ_AIO_NonNetwork_ENU_NB file I got from their site, and the installation went almost without a problem... However, at the part where it should have detected the printer, it didn't, so I skipped it - telling the installer I'll connect the printer later. After it was finished I was able to use it regularly, and also scan using the wanted HP application.
However, the installer kept popping at random intervals, and giving me an error message. Yesterday I tried removing all the installed HP Applications, and installing from scratch. Running the same installer setup, it now insists that it does not support my operating system, and that 64-bit Vista is the highest it can go... I just don't understand why this is occuring all of the sudden.
Has anybody here successfully installed the AIO driver on the 64-bit version of Windows 7?
Been chatting with HP chat support over the weekend. Managed to really mess up my windows. At first, they told me to uninstall using an "unintall_l3" batch file inside their installer package, and then reinstall. Didn't work. Also the "l4" batch didn't make any difference. Afterwards I was told to install "Windows install clean up" and remove many hp entries (most of which were not listed on my computer), and I also removed many other hp entries I bumped upon. Then my office 2k7 started failing. I searched around the web, and ran Security Restore, so now my office works, but my windows explorer is all buggy - can't seem to open windows explorer - it hangs while trying to load my hard drives, or completely ignores them and just shows my libraries.
Anyone here has any idea how I can restore my win7 to normal, with or without the annoying scanner?
Ok - explorer back to normal. I guess I just had to wait until it finishes searching while opening the windows explorer for the first time after the Security Restore. Scanner still not working though.