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My problem

I just bought a computer screen which has a maximum resolution of 2560 x 1440. I have a PC and it only show me the choices for the resolution 1680 width and below. I already installed the drivers.

My question(s)

Can the resolution choice depend on what graphics card I have installed? Maybe I need to

  • change my graphics card?
  • Is resolution 2560 x 1440 just for Mac and not for PC? I hope not.
  • Am I in the right Q&A for this question?

What do I have to do?

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Yes, the resolution depends on the video adapter. Have you looked up the specs of your video card to see if it supports that resolution? Or perhaps (at least) provide us with the make and model, so we can give you an informed answer... :) Also, what connection type are you using (VGA, DVI, HDMI)? – techie007 Jun 16 '12 at 17:14

2 Answers

up vote 1 down vote

Sounds like the right place.

This sounds like you may have an inadequate video card that doesn't have enough RAM which is highly unlikely unless you're using a very old video card. Therefore, I'd be looking to upgrade/update the video card's drivers (I don't know what you have so you'll have to ask that in another thread).

If you're sure you have the best and most current drivers then you may want to adjust your driver settings to allow you to see all the resolutions that your card may support - not just the resolutions that your driver thinks your monitor is capable of. (I might be able to help there too if I knew what OS and card you had.)

Of course, the simplest thing might be to just get a better monitor cable. If you use VGA (which I don't recommend) and your VGA connection is only using 3 or 4 lines (connections) then it's almost a certainty that your card can't properly detect your monitor. This is almost always a problem when a KVM switch is used too. But if you're using a DVI cable then you should be OK. HDMI is also usually acceptable and able to provide monitor info back to the card although you may have troubles with audio.

So if you want to provide more info about your system maybe someone can help better. (Sorry if that's not much help.)

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Good answer, a vote up for that. However it was not the right one for my problem. I was using a DVI cable when display port cable was required for the high resolution. – Jens Törnell Jun 28 '12 at 13:55
up vote 1 down vote accepted

I was using a DVI cable. When changing to display port it worked.

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