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Any ideas what would cause Windows 7 to not display the "Close Session" button?

Colleague burned a CD in XP and didn't have an option to finalize the CD. I've also looked on my machine (Windows 7) and I do not have a "close session" button.

I have already looked at: http://answers.microsoft.com/en-us/windows/forum/windows_7-pictures/where-is-the-close-session-on-the-burner-toolbar/ce024c63-8d9e-44ae-b3aa-8e402699836d

Any ideas?

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migrated from serverfault.com Jun 20 '12 at 7:10

This question came from our site for professional system and network administrators.

    
What exactly was unsatisfactory about the answer posted on Answers.Microsoft.com? Did you read this: "... if the disc was formatted using the Mastered Format, the option to close a session will not appear as discs formatted with the Mastered Format do not need to be closed and are automatically compatible with other computers." ? –  iglvzx Jun 20 '12 at 7:28
    
I read it - The disc needs to be closed and it wasn't. The option was never available. I believe it's an admin issue preventing me from having this –  PSU_Kardi Jun 20 '12 at 13:19

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