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Any ideas what would cause Windows 7 to not display the "Close Session" button?

Colleague burned a CD in XP and didn't have an option to finalize the CD. I've also looked on my machine (Windows 7) and I do not have a "close session" button.

I have already looked at:

Any ideas?

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migrated from Jun 20 '12 at 7:10

This question came from our site for system and network administrators.

What exactly was unsatisfactory about the answer posted on Did you read this: "... if the disc was formatted using the Mastered Format, the option to close a session will not appear as discs formatted with the Mastered Format do not need to be closed and are automatically compatible with other computers." ? – iglvzx Jun 20 '12 at 7:28
I read it - The disc needs to be closed and it wasn't. The option was never available. I believe it's an admin issue preventing me from having this – PSU_Kardi Jun 20 '12 at 13:19

This is a windows problem, it is a known issue for windows 7. Best solution is to not use windows to burn CDs/DVDs and use another piece of software. Unfortunately there is no way to recover the CD/DVD that you just burnt. it is now a coaster.

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Any references to the known issue? – Jawa Dec 14 '14 at 23:30

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