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I have created a MS Word document in 2007. When I try saving/publishing it in PDF format it gives me the following error:

The export failed due to an unexpected error

Can someone please guide me on solving this?

I would also like to know whether there is any possibility of the anti virus software installed on my pc being the culprit for this.

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migrated from stackoverflow.com Jun 20 '12 at 13:38

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then why not to disable the AV and try again to checkout ;) –  peril brain Jun 19 '12 at 12:26
    
I tried disabling yet it doesnt work :( –  techie Jun 19 '12 at 12:33
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Recommended for migration to SuperUser. –  halfer Jun 19 '12 at 13:06

2 Answers 2

up vote 0 down vote accepted

http://answers.microsoft.com/en-us/office/forum/office_2010-word/word-2010-save-as-pdf-gives-the-error-the-export/38ee6151-6680-e011-9b4b-68b599b31bf5

From the comments on this website, you seem to be right. These people seem to have found a problem after their latest security update. (Maybe your antivirus IS the problem). They have also suggested a fix. Hope this helps.

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Yup i have gone through that link,but the solution doesnt seem to help me. –  techie Jun 19 '12 at 12:33

I had the similar issue but after some troubleshooting myself, I found that it was because using custom fonts, try CTRL+A and change all fonts to something like "Arial". If you had header and footer, make sure to change that font as well. Somehow the PDF converter not able to convert if the fonts was not default from Microsoft.

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