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I am using Windows 7 and ESET SMART SECURITY 5 .

Today I wanted to update my computer using Windows Update but it does give me error :

Error(s) found:

Code 80244004        Windows Update encountered an unknown error.

My System Info :

Sony Vaio EA2gfx , Ram : 4GB DDR2 , CPU: Intel Core i 5

I checkd out this links but they didn't help :

Please help me, thanks.

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migrated from Jun 21 '12 at 13:01

This question came from our site for professional and enthusiast programmers.

Are you running Eset or Malwarebytes?? –  Akshat Mittal Jun 21 '12 at 13:04
Yes I'm using ESET –  mahdavipanah Jun 22 '12 at 5:46

2 Answers 2

up vote 2 down vote accepted

My problem solved by changing some settings in ESET SMART SECURITY : In ESET I went to :

Setup > Enter advanced setup... > Web and email > Web access and antiphishing protection > HTTP, HTTPS

then in HTTPS scanner setup tab and in HTTPS filtering mode tab :

check the Do not use HTTPS protocol checking

Then the problem solves

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I was not totally comfortable with the Eset change suggested, so I called Eset. They did not recommend this change - said they had another call on this and were looking at solutions.

However, I mentioned another problem I have been having accessing HTTPS sites in Firefox - I thought they were Firefox Tab-Group issues. Amazingly, the Eset person said they have a fix for this one and it fixed my Windows update problem:

First, close all apps that might be accessing the web using HTTPS.

  1. Open Eset Smart Security (I have and this all may have started when I upgraded recently).
  2. Push F5 key
  3. Expand Web and Email
  4. Expand Protocol Filtering
  5. Click on SSL
  6. Select Do not scan SSL protocol
  7. Click OK
  8. Try Microsoft Update again - should work - mine did!
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This just repeats what the accepted answer says. –  Ramhound Jun 28 '12 at 15:06

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