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I have a 500GB Transcend StoreJet external HDD. The problem is it beeps for long time. When it beeps I can not access the drive. Even sometime I can, I dont see full file listing or empty folder! It just beeps and beeps. Never stops. Sometimes removing the USB cable and attaching it again makes the sound goes away. But it does not work all time.

The hard disk has no warranty. It just expired 2-3 weeks ago.

Why is this happening? Is my drive faulty? If yes how can I fix this?

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Have you tried it on a different port or computer? Also try a different cable. Does it have its own power supply? If not then you might want to try a y-cable to ensure that it's getting enough power (unless it's USB 3.0). – James Jun 29 '12 at 9:26
Its USB 3.0. It has separate power cable. I am have tried from front panel USB ports. – Shiplu Jun 29 '12 at 9:28
Never mind! I have fixed it. Sharing my answer bellow. – Shiplu Jun 29 '12 at 9:30

2 Answers

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The reason for this continuous beep is hardware failure. Specially if the disk motor is not running or the spindle can not spin etc. The main reason for such failure is lack of power.

Putting it in the rear mother board panel will solve the problem as it will surely powered up by proper amperage on 5 volt line.

Another option is to use a USB hub which have external power supply. I have such hub. I have been using this hard drive on that hub for about 3 years. Recently I just turned off my hub and put the HDD in front panel. So the problem arose. Now its okay as I connect it again.

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I am glad that my suggestion of using a different port worked for you. But I think your question was a little unclear as you mentioned that the warranty had just expired, suggesting that you had had used the drive for some time without problems. – James Jun 29 '12 at 9:38
yes, I have been using this for 3 years. And warranty period is 3 years. It worked the whole time, But I never notice that I am using an external powered USB hub. Even After I used it in front panel I dind't get any beep for some days. In fact I am getting beeps for 6-7 days. and today the drive was not accessible. – Shiplu Jun 29 '12 at 9:55
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I recently had a proble like that, it was a Seagate 1tb 3, 5 fitted on external usb case, I took the disk out, shaked it strongly ( be careful not to drop it) and heard a click, then plugged it in and worked ok.

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This could damage the disk further... – vonbrand Apr 16 at 18:42

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