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I recently got a Western Digital MyBook external hard drive to enable Time Machine. It has it's software installed on a "virtual CD" called "WD SmartWare" which shows up on the desktop any time the drive is plugged in. Since I will use this virtual drive only very rarely, how can I hide it from the desktop, while allowing other CDs to show up?

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6 Answers

up vote 20 down vote accepted

WD has posted the steps to remove the Smartware and its VCD, Mac or Windows...

http://www.wdc.com/wdproducts/updates/?family=wdsmartwareutilities

STEP 1: Firmware Update: Release 2.003 (3/4/10)

Before running the Virtual CD Manager, you must first update the firmware on your hard drive.

  1. Disconnect all other external drives from the computer except for the My Book or My Passport drive you want to update.

  2. Ensure that the My Book or My Passport drive is connected to a USB port on your computer.

  3. Download the Firmware Updater for Windows.

  4. Unzip the file and double click to open the Firmware Updater.

  5. Click Continue to update the firmware.

  6. Click Accept the End User's License Agreement (EULA). The updater will scan the drive which may take a few minutes.

  7. Verify the attached drive's serial number located on the back of the drive.

  8. Click Update Firmware.

  9. Once the updater is finished, click Exit.

  10. Turn off the drive - For My Passport, disconnect the USB cable. For My Book disconnect both USB and power cables.

  11. Wait 10 seconds. Reconnect the USB/power cables.

STEP 2: Download and run the VCD Manager

  1. Download VCD Manager for Windows.(WDSmartWareVirtualCDManagerforWindows-v1.0.7.4.zip) to your desktop.

  2. Unzip the utility (Extract the file using an extraction utility.)

  3. Double click WDSmartWareVirtualCDManagerforWindows-v1.0.7.4.exe.

  4. Click Continue to disable the VCD.

  5. Once the utility has found your drive, click Configure Drive and then click Exit.

  6. Turn off the drive - For My Passport, disconnect the USB cable. For My Book disconnect both USB and power cables.

  7. Wait 10 seconds. Reconnect the USB/power cables that have been disconnected in the previous step.

  8. Verify that the VCD no longer appears.

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1  
Successfully updated firmware tonight, and everything looks good so far. – Justin Love Dec 4 '09 at 1:41
This would be more helpful if their SmartWare Software download worked. The zip refuses to extract on my machine… – bchang Jul 21 at 20:15
up vote 8 down vote

On Mac OS X you can unmount the SmartWare partition for good by editing /etc/fstab and adding a line:

UUID=your_smartware_partitions_uuid_here none hfs rw,noauto 0 0

You'll get the UUID by typing diskutil info /Volumes/WD\ SmartWare within Terminal.app.

A one liner for this:

sudo sh -c "echo UUID=`diskutil info /Volumes/WD\ SmartWare/ | grep 'UUID' | awk '{print $NF}'` none hfs rw,noauto 0 0 >> /etc/fstab"
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up vote 4 down vote

The instructions at this link will allow you to disable the VCD firmware: http://www.wdc.com/wdproducts/updates/?family=wdsmartwareutilities

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Looks like the fix (firmware update plus utility to enable/disable) is Windows only so far. – Chris Johnsen Oct 30 '09 at 23:02
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The Mac version seems to be wdc.com/wdproducts/updates/… (now linked from the Windows page, too). – Chris Johnsen Nov 26 '09 at 12:28
up vote 1 down vote

I just plugged it in to one of my system. Then I booted that system up to an Xp install CD and then when given the option from the CD as to what hard-drive I wanted to install to I chose the MyBook and deleted the partition and then formatted it using the Install cd. Once tha formatting was done, I then canceled the CD boot and restarted my system. Now I have a clean MyBook with nothing on it at all, just like the darn thing is supposed to be.

Also this works for any USB.

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Disk Utility only shows one partition. I suppose I could redo it manually to make certain. – Justin Love Sep 21 '09 at 2:47
up vote 1 down vote

For Mac OS X I followed the instructions already posted above: http://www.wdc.com/wdproducts/updates/?family=wdsmartwareutilitiesmac

but VCD didn't work until I changed the security preferences, which I had to do with the smartware to get rid of the password. Then after VCD worked, the My Book was still read only, so I used the smartware which was still installed to erase everything already on the drive, and then it finally worked like an external hard drive is supposed to and was read and writable (and then I deleted the smartware software I had installed on my computer)

...this hard drive was a pain in the neck

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up vote 0 down vote

Gparted is a great utility, but it will not delete the VCD partition. That was the first thing I tried. I had to install their crapware to disable it.

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