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I am using crystal reports 11.5 and when I try to create a report I am getting the following error "failed to create the Crystal Database Connector".

I have set up the System and User DSN in Datasouces(ODBC) and when I test the connection it comes back successful.

I appreciate any help you can provide.

Thank you, Stefanie

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That message means you haven't setup the DSN correctly.

You need to create a System DSN on the Crystal Reports Server Machine, with your SQL server details. Then repeat create exactly the same System DSN and User DSN onto your machine:

  1. Setup a connection between the database, I am assuming that database is on the server machine and you know how to create a ODBC connection:

    • Click on your 'Start' menu -> 'Administrative tools' --> 'Datasouces(ODBC)'

      Create a connection to the database there (only System DSN).

    • Then move to your machine, and repeat the same process as above.

    Note: make sure you do a System DSN and not a User DSN under Data Source.

  2. Open Crystal Reports on your machine and:

    • Click 'New standard report', You will see 'Create new connections';

    • Click on the plus sign and look where it says 'ODBC (RDO)';

    • Click the plus sign again;

    • Click 'Create new connection';

    • Once you click that, it will bring the list of databases and one of them would be what you set up in Crystal Reports server/your machine.

    • Click on it and it should connect successful to the database.

    Note: make sure you setup the User/System DSN onto your machine.

This should do the trick.

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Stefanie, you might also need to use the 32bit driver for this if you are using a 64bit version of Windows. You can set these up using C:\Windows\System32\odbcad32.exe and then add a data source to the 'System DSN' as Zuul has touched on above in order to connect to your database server. – Steve Rathbone Jul 3 '12 at 12:04

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