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I don't know if this is the right place to post this question, but I have an Excel hyperlink problem.

Here's the thing:

I click on, let's say A1, copy the link in it (http://www.godaddy.com/domains/searchresults.aspx?ci=54814), right click on hyperlink and copy that SAME URL as the link (if it is not automatically detected and changed).

When I go to click on it, I am redirected to http://www.godaddy.com/domains/search.aspx?ci=53972.

If I copy and paste the link directly into the browser, it works fine (i.e., I am not redirected to a different URL).

Does anyone know what's going on?

Thank you for your time.

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migrated from stackoverflow.com Jul 4 '12 at 20:48

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I ran into the same problem with a URL that requires authentication. If you click from an Excel spreadsheet to a URL that requires you to be logged in to a cookie-based session, most sites will redirect the Microsoft Discovery Agent to a login page. Unless the site is smart enough to redirect the login page request back to the original request in the case that the user is already logged in, you end up being forced to log in manually once the page loads in your real browser. The user experience is that all links appear to be logged-out. –  Joe Jul 10 '13 at 4:43
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5 Answers

The URL you're using needs some more information from a cookie to display the search results rather than the search page. Paste the URL into a different browser (or remove your cookies) and you'll get the same results.

Clicking a URL in Excel seems to open it in your default browser. But that's not really true. Before opening it in your browser, Excel first runs Microsoft Office Protocol Discovery. This uses a Windows/Internet Explorer component to determine if the URL works. (It does not identify itself as Internet Explorer, but as "User Agent: Microsoft Office Existence Discovery".) And if the results are (somehow) okay then it will open the result of that check in your default browser.

Lacking the cookies (more precisely: lacking a session), GoDaddy gives that Internet Explorer component some redirect. And the result of that is opened in your default browser. That's the URL you're seeing.

Most likely your default browser is not Internet Explorer? Then pasting the URL into IE directly and clicking it, to get the cookies, might then also make the link work from Excel. (Just for testing; it's not a permanent solution.)

You will have more luck using a URL that does not rely on some hidden information from a cookie, like http://www.godaddy.com/domains/search.aspx?domainToCheck=superuser.com

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This is Excel fault. If you paste the link in Outlook email or WordPad and you open the link from there it will work correctly.

Excel should never create hidden session to verify the hyperlink. what's the point of it. It just needs to open it, nothing else. They use the same logic in MS Word. It doesn't work from there neither. When Excel tries to verify the link in the background, new session is created that is not authenticated so it gets redirected to login page or something. After that instead of opening the original URL in the browser, Excel is opening the redirection url. They really know how to make simple thing complicated.

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It's not Excel that is creating sessions. It's the GoDaddy website that does that. Copying the URL from one browser to another will also NOT get one the search results. Using the Excel workbook on another computer will also fail. (Apart from that: indeed Excel is messing up by trying to be smart; see the other answers for more background info.) –  Arjan Dec 12 '12 at 18:35
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Too much here to add as a comment I'm afraid.

The initial link returns a 302 status code

From the w3c standards:

The requested resource resides temporarily under a different URI. Since the redirection might be altered on occasion, the client SHOULD continue to use the Request-URI for future requests. This response is only cacheable if indicated by a Cache-Control or Expires header field.

The temporary URI SHOULD be given by the Location field in the response. Unless the request method was HEAD, the entity of the response SHOULD contain a short hypertext note with a hyperlink to the new URI(s).

If the 302 status code is received in response to a request other than GET or HEAD, the user agent MUST NOT automatically redirect the request unless it can be confirmed by the user, since this might change the conditions under which the request was issued.

  Note: RFC 1945 and RFC 2068 specify that the client is not allowed
  to change the method on the redirected request.  However, most
  existing user agent implementations treat 302 as if it were a 303
  response, performing a GET on the Location field-value regardless
  of the original request method. The status codes 303 and 307 have
  been added for servers that wish to make unambiguously clear which
  kind of reaction is expected of the client.

So as @xlm stated, this is GoDaddy doing a temporary redirect.

It would seem that, when called from Excel, the redirect is not always being honoured.

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I'd have added this as a comment to @xlm's answer but it's too big. I realise that this isn't an answer. –  Julian Knight Jul 6 '12 at 9:59
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I can replicate your problem however it's not an Excel issue. It is actually Godaddy that is redirecting you to the second link. Try pasting that link into your browser and you will see it redirect to the second one.

Notes:Tested on Excel 2007, Firefox 13.0.1

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hm.. but when I paste the link into the browser I stay on the first link.. that is why it's wierd.. how is godaddy able to detect the diference between pasting the link in the url or navigating from an excel file? –  Andrej Jul 4 '12 at 5:27
They aren't, basically when your browser attempts to visit the first link, their server responds by sending you to the second. It has nothing to do with Excel. I've verified this on Chrome as well. I can't reproduce the circumstances you describe where you enter it on your browser and it doesn't redirect. What browser are you using? –  xlm Jul 4 '12 at 5:31
i'm using Chrome, but I see what's going on now.. the request is session based.. so when i open from another browser, i can't see the link.. and somehow the session is broken when accessing from teh excel file.. –  Andrej Jul 4 '12 at 5:32
Try reproducing those circumstances again with Chrome, I'm quite sure you'll end up at the second link. Excel is just opening the link with your default browser. Also if this resolves your Q please mark it thanks! –  xlm Jul 4 '12 at 5:34
sorry but it doesn't resolve the issue.. excel opens the link with chrome too, that's why it's wierd..when i paste that same link in chrome - it works.. but when i click on hyperlink it doesn't... when i open it in chrome in incognito, it also doesn't work... –  Andrej Jul 4 '12 at 5:45
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I had the same problem only the site I was going to included processing and retrieving data base on a date stamp. I would copy the url to a new cell. change the date. click on the new url, BUT get the old url.

However, if I ctl clicked on the new url cell, go up to the cell display window click my cursor anywhere in that window then click on a different cell the url date values change and clicking on the url gets me the right data.

All this in IE.

It appears that when you copy the url it brings the url site info with it. Not sure what magic happens when I open the cell and don't alter it, but it changes the url when you put your pointer over it. I'm a regular magnet for this kind of stuff in Excel. Probably why I don't trust it.

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