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I have tried the 'sounds' option in control panel like this article says and I applied a new sound and everything yet still no email notification sound will play

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Other sounds work on your computer, correct? – imtheman Jul 5 '12 at 22:42
indeed, I can hear anything else working just fine – Shades Jul 5 '12 at 22:43
What version of Outlook? – imtheman Jul 5 '12 at 22:45
2010 is the version i have on win 7 – Shades Jul 5 '12 at 22:52
up vote 3 down vote accepted

Your problem is probably in Outlook actually. Try this:

  1. Click File>Options.
  2. Click Mail.
  3. Make sure Play a sound, under Message arrival, is checked.
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Can't freaking believe I missed that. Thank you so much – Shades Jul 5 '12 at 23:20
Hey, we all do things like that. No worries. – imtheman Jul 5 '12 at 23:23

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