Take the 2-minute tour ×
Super User is a question and answer site for computer enthusiasts and power users. It's 100% free, no registration required.

I don't know why but I have experienced 3 times already that when I launch skype for Windows I get a BSOD. Has somebody experienced this before? What solutions can you suggest? If you need more details please feel free to comment. Here's a screenshot from bsod viewer:

enter image description here

And here's the full report: https://dl.dropbox.com/u/27328449/report.html

share|improve this question
    
usbvideo.sys looks like it has to do with a webcam; if you have one, which manufacturer/model is it? –  Renan Jul 9 '12 at 4:27
2  
Have you tried reinstalling the webcam drivers? –  imtheman Jul 9 '12 at 4:30

1 Answer 1

up vote 5 down vote accepted

From the information given, it seems the webcam driver is throwing an unhandled exception when the webcam is accessed. As drivers run in kernel mode, an unhandled exception thrown by a driver is tantamount to a unhandled kernel exception, crashing the system. This likely indicates that the driver has malfunctioned trying to access the webcam or has otherwise encountered an unrecoverable problem.

Make sure the webcam driver is installed properly and up to date. Check if the webcam is operating correctly and correctly connected to the computer. If this doesn't work, you'll need to uninstall the webcam driver, buy a new webcam, and use the drivers for that webcam.

share|improve this answer
    
I'm using a laptop, and I havent installed a driver for my webcam but it works. I guess I'll just have to lookup some drivers for the webcame then. Thanks! –  Ieyasu Sawada Jul 9 '12 at 6:49

Your Answer

 
discard

By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.