Back in febuary I subscribed to shaw 500KB/s cable internet, bundled with phone and TV. The guy came and installed everything all fine, and then when I went and tried it, it was significantly slower than our older connection (telus DSL 160 KB/s). For some reason our download speed averages at only 50 KB/ and never raises over 63 KB/s, and our upload speed never raises above 34 KB/s. On many websites images dont load or they dont load properly, and youtube videos generally dont play, even if they have fully buffered. we only have one modem (a blue motorolla surfboard - Model SB5102) and shut it off when not in use. I have never used it through a router or wireless modem, only directly to whatever computer is connected to it. i have tried this connection on 3 different computers (an HP G61 Laptop with 2 AMD vision processers (3.6 GHz) on Win. 7, a Compaq pressario desktop with 1 AMD Vision processor (2.8 GHz)on Win. Vista, and a DELL Precision Workstation PC with 2 intel XEON 4GHz processors on Win. XP) only to find no difference in speed or quality. Would anybody know why this is happening, and how to fix it?
ISPs often quote speeds in Kbps(kilo-bits per second) and you have to divide it by 8 to get download speed(which is measured in KBps or kilo-bytes per second)......
In your case, it most probably is