I'm running a Windows 7 64 bit system, trying to use a network printer that came with the computer, to connect over a wireless network. Every time I try to use the scanner, after a reboot, the scanner doesn't work. I can always make it work, if I do the following:
- Run the HP Scan Doctor utility.
- When it can't detect the scanner, it will request that I uninstall the driver.
- I uninstall the driver.
- I re-install the driver, from the internet. It seems to detect the printer in the install, or I have to provide the IP address manually. Either way, it works.
- Everything seems to work again.
This is extraordinarily annoying, not to mention I'm the only one in the house I would trust to do this, and other people want to use the printer from time to time. What could I do to make this work permanently?
Update: It might have something to do with my computer. It seems to work much better on another computer, windows 7 laptop. Not sure exactly what the deal is, but I'm still looking into it...