I have a HP Pavilion p6180t with Windows seven. I've lost my multi-media optical drive. I've tried every online fix-it from running Mr. Fixit to removing the upper and lower filters in the registry, to a scan and repair through the command prompt, to checking for viruses to updating drivers on and uninstalling and re-installing the CD/ROM, to plain old cleaning. The CD ROM shows in the device manager and works perfectly, but the DVD/CD ROM drive is absent and the unit is totally unresponsive.
If the unit is bad will it not even be detected by windows? It doesn't even appear in the system bios. I don't know if I have a hardware issue, or a system issue.
Thanks in advance.