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I installed Microsoft Office 2011 yesterday on my MBP with Snow Leopard. I already had Microsoft Office 2008 on this device and simply added 2011. Now for some reason, many of my fonts have changed to rectangles as if I don't have the fonts installed. Also when I am in Mac Mail, the spaces are replaced with rectangles with "A" inside of them.

How can I fix this? Has anyone had a similar experience?

If you need more information from me, feel free to comment.

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Sounds like a missing font to me, or wrong character encoding. – cp2141 Jul 18 '12 at 14:15
Thats what I thought, but they seem to be installed. They were working correctly before I installed Microsoft Office 2011. – Karl Jul 18 '12 at 14:16

1 Answer

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I used the Terminal command:

sudo atsutil databases -remove; sudo atsutil server -shutdown; sudo atsutil server -ping

This cleared the cache and resolved the problem.

You could also use Lion Cache Cleaner or CleanMyMac to clear the cache and restore all the fonts.

NOTE: Make sure to open the "Font Book" application and make sure you resolve all duplicate fonts. Right-Click on the fonts with a small yellow attention sign beside it and click "Resolve Duplicate". This can also cause problems.

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