Super User is a question and answer site for computer enthusiasts and power users. It's 100% free, no registration required.

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

Is there an application that can serve this purpose:

  1. Create an environment where several people can contribute, read/write
  2. Give a live notification if the environment was changed
  3. Handle at least 5 users

Setup, we are a tech team in a help desk looking for an application that can help us keep track of user problems for a day. So client phones in, Entry field 1: Client name, Entry Field 2: Problem Category, Entry Field 3: Resolution/Action. Notify all others that this has been changed and here are the details.

Best case scenario, this application could eventually connect to a database of clients and be able to recognize repeat problems, or repeat occurring technical queries (of a certain nature) per client.

share|improve this question

Your Answer

 
discard

By posting your answer, you agree to the privacy policy and terms of service.

Browse other questions tagged or ask your own question.