Take the 2-minute tour ×
Super User is a question and answer site for computer enthusiasts and power users. It's 100% free, no registration required.

We are running a Lync server in our network and some people can login just fine. But others try to connect and nothing happens. The Lync Client tries to connect forever and does not stop with an error message. It just keeps connecting...

What is wrog here?

share|improve this question
    
You're going to have to provide so much more detail that that to have a hope of solving this. What clients are the users using, are they all on the same network hardware, can different users logon on other machines. i.e is it user based or machine based. More detail = more chance of a fix –  Joe Taylor Aug 1 '12 at 12:13
add comment

1 Answer

A Coworker found the solution:

  • Open certmgr.msc
    • browse to own certificates -> certificates
    • delete Lync certificate
  • Open regedit
    • browse to current user -> software -> microsoft -> communicator
    • change savepassword from 1 to 0
  • Reset Passwort for Lync in Lync domain
  • Restart Lync
share|improve this answer
    
Are you sure that deleting the cert will help you? –  jmreicha Aug 1 '12 at 19:40
    
I am not sure if that step can be ignored. Doing all the above solved the issue for me. I can reproduce ignoring other steps now. –  juergen d Aug 1 '12 at 19:43
add comment

Your Answer

 
discard

By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.