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Our office uses a Toshiba estudio2830c to scan to the network and to send and receive faxes.

Most days the scanning works correctly however there are some days when it takes almost hours for a staff member to receive the scan from the machine. Sometimes the staff member never receives. What is the disconnect?

I have had the Toshiba Techical Team out numerous times, as well as our IT team that manages our server. Between them both, I have not been given an answer.

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By 'scan to network' do you mean it drops it in a shared folder? Do the faxes work ok? –  Tanner Aug 2 '12 at 20:12

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