Take the 2-minute tour ×
Super User is a question and answer site for computer enthusiasts and power users. It's 100% free, no registration required.

I Have a HP 1018 printer. In my previous PC (with vista home premium) it worked just fine, and still works. In my new PC, which came with vista home basic, the printing almost never works. What happens is as follows

1 - I install the printer, windows says its ok. 2 - I send a document to print. 3 - Printer screen (spool) shows the document for 1 or 2 seconds and then it disappear.

For two times it worked after numerous reinstallations, and after I restart my computer it stop working again.

Any Ideas?

share|improve this question
    
I am having the exact same issue, on Vista Business 64, with the same printer. Any one? –  Manuel Ferreria Sep 30 '09 at 20:39

3 Answers 3

Similar problem I have with HP's other printer.

Make a batch file as below to stop and restart printer service and save it as resetPrinter.cmd in your windows directory.

net stop Spooler
net start Spooler

Now, when every it misbehaves, you just go to run command window and type resetPrinter and press Enter.

Thats what I also do.

Tip: Because it needs Run as administrator, in your windows folder, go to the properties of resetPrinter.cmd file. Select Run as Administrator check box in Compatibility tab. This will prompt you to run as administrator every time. But this will save you from opening up an elevated command prompt to run resetPrinter command.

share|improve this answer

My first suggestion would be to check HP's website to see if this is a known issue. You can and should download the latest drivers for your printer if they are available.

Also, its possible however unlikely that you accidentally selected the Print to file as the port the printer is attached to. This would produce similar behavior. (Though it would prompt for a file name with each print job)

share|improve this answer

The edition of Windows should not make a difference (other than if one was 32bit and the other was 64bit).

I just had a client who had problems with an HP printer on Vista, the shipped CD had bad incompatible drivers despite it saying they were.

I would first uninstall all trace of HP software and drivers then Click here and download the latest version of the drivers and then reinstall from scratch.

share|improve this answer

Your Answer

 
discard

By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.