I have an ASUS X53SC laptop which is only 5 months old. My laptop will not power on.
I gave the laptop to a service center and they said that my motherboard (mainly capacitors) was fried – they said they would replace the board. What would cause these capacitors to fail?
In fact I don't have a surge protector and the laptop came with only a 2-pin power cord – there is NO ground pin for it. Also, when I rest my palm on my laptop, I feel an electric shock.
Is this the cause for the capacitors failing? If so, I will ask the ASUS service center for a 3-pin power cord.