Why can't I print in Google Chrome

Question

When I try to print in Google Chrome it says "Loading Preview" and just hangs there. Up to this week it has been printing fine. What can a technophobe like me do?

Answer 1

Chrome updated last week. There are numerous reports of such behavior. From the Google Chrome forum dated Aug 3rd...

The team has identified the issue and is working on a fix. In the meantime, you can try these solutions:

1. Installing either the XPS Essentials Pack, NET 3.0 or NET 3.5 should resolve the issue (note: make sure to restart Chrome after installing)
2. Use "Save as PDF" or Google Cloud Print printers
3. Use the local system dialogue-- either by clicking the system link in print preview or using the shortcut Ctrl + Shift + P on Windows

Answer 2

If someone else is getting this, what helped me was quite simple.

I've setup Google cloud printing today, and had the "Loading preview" issue as well.

It turns out that a simple restart to both chromes (on the printer-connected computer, and the client computer).

Make sure you really restart chrome and not just the visible window (you can make sure by restarting the computer).