Take the 2-minute tour ×
Super User is a question and answer site for computer enthusiasts and power users. It's 100% free, no registration required.

I've got this Canon all-in-one that started showing this issue all of a sudden; I use original cartridges which I refill by myself; this one is a CL-38, 9 months old, which i've refilled two or tree times per colour. If I print the noozle-check page I get only the black,cyan and yellow panels printed correcty; the magenta one is totally blank! I tried cleaning the noozles, both light and deep cleaning process, but nothing changed. I created then a 100% magenta coloured page for the printer to print, thinking it might clear that noozle somehow, but it gives me back a blank sheet: not even a single magenta dot gets printed! The cartridge is full and clean and as I gently rub it on a soft tissue it leaves a cyan, a magenta and a yellow stripe, so I guess it is not a clogged-head issue. I'm running out of ideas...any tips? Thank you in advantage!

share|improve this question
    
Try a new cartridge, then you will know whether it's the cartridge or the printer itself. –  user142485 Aug 9 '12 at 15:20
    
howdy, thank you for your interest! I'm pretty sure that if I put a new cartridge in it will work, but that would be like giving up, since I'm trying to regenerate the is cartridge... –  Joe Aug 10 '12 at 15:28

Your Answer

 
discard

By posting your answer, you agree to the privacy policy and terms of service.

Browse other questions tagged or ask your own question.