Super User is a question and answer site for computer enthusiasts and power users. It's 100% free, no registration required.

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

So I go to Run the ActiveX, and then the page loads, and says Done on the status bar. However, nothing happens. Windows updater does not run on the page. I have isntalled the latest MS Update agent. Tried it in IE 7 and 8, and cannot get Win to update.

share|improve this question

You need to use at first; after that, you can use the updater that's installed on your operating system by visiting that link. Please note that Windows XP no longer updates through a website, but rather on your computer in the control panel.

share|improve this answer

This error was in my WindowsUpdate.log file, suggesting that the Windows Update web component was out of date:

FATAL: Update required for C:\WINDOWS\system32\wuweb.dll: target version = 7.2.6001.788, required version = 7.6.7600.256

The other methods suggested didn't work for me, but running the fixit tool from MS support did:

You can also go to:

share|improve this answer

Tom, that's not true for Windows XP.

The only workaround I've found that works consistently is to use the French update site to reinstall a working version of Microsoft Update. (Then you can reload normally)

share|improve this answer
I just tried this work around and it appears to no longer work (at least not for me) – userx Apr 9 '13 at 21:42

Your Answer


By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.