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i formatted my dell studio 1555 laptop hard drive and when i try to install windows 7 it shows up a message that says

" a required cd/dvd drive devise driver is missing . if you have a driver floppy disk, cd, dvd, or usb flash drive, please insert now."

i searched the internet about this message they say that it might be the installation cd is damaged but i tried more than one ,, others say that i need to set the sata drivers via a usb i also tried this but it didn'y=t work !!

anyone has any idea about such problem and how it can be fixed ?!!!

thanks in advance :)

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migrated from stackoverflow.com Aug 16 '12 at 11:32

This question came from our site for professional and enthusiast programmers.

Two problems. One, this is off topic here (programming question), Two, you should improve your accept rate to get more attention –  Steve Jul 26 '12 at 7:41

2 Answers 2

Does your DELL have a Service-Tag?
Normally you can find those Drivers at DELL itself here: http://www.dell.com/support/drivers/us/en/19/DriversHome/NeedProductSelection

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thanks jenson it did not work my laptop is formatted so i can't install any driver !! –  Israa.Kh Jul 26 '12 at 7:52

Reboot your system and press F2 to BIOS menu, check sata staus, if CD device detected? what did you use, ex-CD or the CD device inside?

about installtion, press F12 into boot menu, select CD/DVD item. if you use ext-USB CD device, choose USB item.

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